Your Opinion Was Not In My Recipe Svg Design Cricut Cut Files (2024)

Our Refund Policy is very simple. All sales are final.

It is our goal to make every effort to ensure that you are pleased with the products you purchase on Silhouette File. Since all of our products are digital and therefore cannot be returned, we want to do our best to help you get your purchase up and running. Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

If you’re experiencing a technical issue with your purchase

If you’re experiencing atechnical issuewith a product,please contactsupport@silhouettefile.com, and we’ll be happy to help you. We take great pride in offering products that are high quality and easy to use, so we are always happy to help!

Exchange Policy

We offer the following exchange policy:

  • I’ve purchased a product but found another product I like better.Though we do not offer refunds for the original purchase in these cases, pleasedrop us a note, and we’ll be happy to offer you an alternate solution!

Refund Policy

Because the products we offer are digital and cannot be returned, your purchase is only eligible for a refund in the following situations:

  • You purchased two licenses for the same product, accidentally. We would be happy to refund you for the duplicate purchase(s). Justdrop us a notehere!
  • There is a technical problem with the product that the SilhouetteFile cannot resolve. Again, you shouldcontact our Support teamwith specific information about the technical issue. However, if you and our representative encounter a consistently reproducible error with the product files that cannot be resolved, we’re happy to issue a full refund.Note: Products with alleged technical issueswill only be eligible for a refund when sufficient information is provided regarding how the error was created.
  • The product was misrepresented in the description. We consider an item to be “misrepresented” when the delivered item does not match the described function in the product description, or when an item stated to be included is not delivered. Misrepresentation does not include subjective opinions on the quality or appearance of an item.For example: An item would be misrepresented if the product description promised clean lines, but the delivered product shows pixelation at 100%. A product would NOT be misrepresented if a buyer believes that the item “doesn’t look good” or “isn’t high quality compared to other items purchased.”

We’re unable to process refunds in the following situations:

  • You (or your client) no longer need the purchased product.
  • You found another product you like better, or you’ve changed your mind. Pleasedrop us a note, and we’ll be happy to offer you another solution.
  • You don’t have sufficient expertise to use the product.
  • You don’t have the correct software (described in the listing) to open and edit the product.
  • You bought an item on accident.
  • You feel that the item is of low quality.
  • You are having trouble downloading the product because your internet is not fast enough, is not stable, cannot handle a large download or similar issues related to your internet service.
  • You claim the item is experiencing a technical issue, but are unable to provide sufficient evidence for the technical issue.
  • Your product purchase was madeover 3 days ago.

All refunds are at the sole discretion of Silhouette File Ltd.

Chargeback & Dispute Policy

We’re committed to making sure you have a great experience on SilhouetteFile, so if you have any questions or issues with your purchase, we’d love to hear from you as soon as possible so we can help you resolve the issue. We try to respond to most inquiries atsupport@silhouettefile.comwithin 24 hours.

If you need a refund for a purchase, please make sure you’ve read through our Refund Policybeforesending us a refund request.

Please note that we willpermanently closeaccounts from which we have received any chargebacks. Previous purchases will no longer be available for access in this case. Any PayPal disputes will automatically disable your account until the disputeis resolved.

I filed a dispute via PayPal. Why haven’t I gotten a response?

The best way to contactSilhouette File Ltd aboutanypurchase issue is to contact us by email atsupport@silhouettefile.com. Any disputes we receive through PayPal will automatically disable your account until the dispute is resolved. We’ll be happy to resolve any duplicate purchases and other issues, but you will need to contact us by email atsupport@silhouettefile.com

What if I filed a chargeback on accident?

Please contact your bank/card issuer or PayPal to rescind the chargeback. Once the chargeback has been removed, we will be able to re-open your account.

I didn’t file a chargeback! Why is my account closed?

Sometimes if a card gets canceled due to being stolen/lost or has been reported to have fraudulent activity, a bank or card issuer can sometimes mark all transactions in a specific time period as “fraudulent”. If this is the case for you, pleasecontact your bank or card issuer to rescind the chargeback.

Consider Before Buying (Required)

Before purchasing from us, please make sure that your die-cutting machine is compatible with the files we provide. These cut files are compatible for use with Silhouette and Cricut machines, as well as other machines that can read these formats.

As all downloads are digital and there are no physical goods, we don’t offer any refunds, cancellation, or exchange requests even you purchase the item accidentally.

So, please don't purchase digital goods from us before understanding our refund and return policy clearly. If you have any questions contact us for clarification.

Last update: 13, March 2022

Your Opinion Was Not In My Recipe Svg Design Cricut Cut Files (2024)

FAQs

Why isn t my SVG working in Cricut Design Space? ›

svg or . dxf files cannot contain clipping paths when exported for Cricut Design Space image upload. Explanation – Clipping paths are multiple shapes layered together so that one shape masks or clips the other shapes. Imagine a circle masking out a piece of a square to create a new shape like a jigsaw piece.

Why is my SVG file not supported? ›

The 'File Type Not Supported' error when attempting to open an SVG file indicates one of the following issues: There is a disconnect with your software properly accessing and applying your upgrade edition. There is an issue with the file formatting. You do not yet own a software upgrade (required for opening SVG files)

Is there a problem with Cricut design Space right now? ›

Current Cricut status is UP.

How do I fix invalid SVG? ›

The easy fix for me was to open the files in Inkscape and save a copy, and these files are fine. The original error message said "The SVG file is invalid. Validate it before opening." The ironic thing is that after saving a copy with a new name, the original files will now open in Illustrator.

Does Cricut recognize SVG files? ›

To create output for cutting with Cricut, you'll want your images and shapes to be in a vector file format such as SVG. SVG is an obscure format that you may not have previously encountered, but it is extremely useful for certain types of work.

Why won't my SVG file upload to Cricut? ›

If your SVG file has been downloaded and is in the ZIP file format, you'll first need to unzip it as you cannot upload a ZIP file to Design Space. Unzipping a file can vary from Windows to Mac, but in general, if you right-click on the zip file in either operating system, there will be an option to unzip.

Why is my SVG showing up black in Cricut design Space? ›

Q #15: When I upload my SVG to Cricut Design Space, it's all black. What happened? A: Most likely this is because your objects stroke color is set to black. So if you have a black stroke and no fill color, Cricut Design Space will use the stroke color you set for the fill color too.

Why is my SVG in pieces? ›

NOTE: It is important to check the fold lines of ANY SVG file that you import as they may import as a cut line. If you miss this, your file could end up with many more pieces to it than you intended. Very frustrating.

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